Last updated: 10/19/2023
At Izzy Plumbing, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines the type of information we collect, how we use it, and the measures we take to ensure your data is safe. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
Personal Data: This can include your name, email address, phone number, or any other information you willingly provide to us through contact forms, quote requests, or other submission means.
Usage Data: This data refers to information on how our website is accessed and used. This may include your IP address, browser type, browser version, the pages you visited, the time and date of your visit, and other diagnostic data.
2. Use of Data
We use the collected data for various purposes:
To respond to your inquiries and provide customer support.
To monitor and analyze the use of our website for internal operations.
To detect and prevent technical issues.
To provide you with news, updates, and other marketing communications we believe you may find valuable.
3. Third-Party Integrations
Google Analytics 4: We use Google Analytics 4 to monitor and analyze web traffic. It tracks user behavior on our website and provides data that helps us improve our content and service. Google’s privacy policy can be found here.
WordPress: Our website is powered by WordPress, which may use cookies or other tracking tools to enhance user experience. Their privacy policy is available here.
Service Titan CRM: We utilize Service Titan CRM to manage our customer relations. Any information you provide might be stored and processed by Service Titan. You can read their privacy policy here.
4. Data Security
We strive to use commercially acceptable means to protect your personal data. However, please note that no method of electronic transmission or storage is 100% secure.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy.
6. Your Rights
You have the right to:
Access the personal data we hold about you.
Request the deletion or correction of any personal data we hold about you.
Express any concern you have about our use of your personal data.
7. Changes to this Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
8. Google Analytics 4
Google Analytics 4 In our commitment to continually improve our website and services, we use Google Analytics 4. This tool helps us understand user interactions on our website by collecting data on website traffic, user behavior, and engagement patterns. We utilize this information to:
- Improve website functionality and user experience.
- Develop new products and services that meet your needs.
- Enhance our marketing strategies and content delivery.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
We ensure that the collection and processing of data through Google Analytics 4 are in line with legal standards and respect your privacy rights.
9. Contact Us
If you have any questions or concerns regarding our privacy policy, please contact us at:
Izzy Plumbing
843 Via Esteban #4, San Luis Obispo, CA 93401
